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Staff Writer

Mindfulness: The Sound of Inner Peace

Staff Writer · July 22, 2021 ·

Mindfulness coach Wade Brill helps clients turn chaos into calm. Akoio founder Bill Schiffmiller sat down with Wade, a Certified Professional Mindfulness Coach and host of the podcast Centered in the City, to discuss hearing wellness and inner peace.

Hearing is an ability. Listening is a skill.

Wade and Bill are both native New Yorkers, a city infamous for the loud din of traffic, construction, sirens and other noise totally out of your control. Wade shares that the noise used to have a physical effect, causing her body to feel “irritated.”  Through meditation and mindfulness, Wade says she learned to “hear the noise of life and let it pass through me and not interrupt me.” 

A crowded New York street compared to a state of calm.

Bill sees a parallel to hearing wellness. Bill notices that speakers sometimes become annoyed when they are asked to repeat themselves or have been misunderstood. In such moments, he has learned to let any frustration pass through and be patient with the process, so as not to interrupt the more important work of building relationships. With patience and empathy, moments of frustration become opportunities for connection.  The same practices that help enhance hearing also make one a better listener. For example, Bill suggests to maintain eye contact and to ask speakers to talk more slowly and to enunciate more clearly. Bill credits hearing loss for making him a better communicator and relationship builder.

Noise isn’t always loud.

Noise isn’t always dependent on sound.  Excessive visual stimulation, for example, can sabotage calmness. A person hearing through American Sign Language (ASL) can experience noisiness. The noise has both mental and physical effects on our body. Wade says meditation helps “clear the clutter” in our mind so we can think more clearly. 

A woman standing next to a wall with earbuds in with eyes closed

Find mindfulness through meditation.

Meditation was on the rise even before COVID-19. In a post-pandemic world, increasing numbers of people attribute meditation for a reduction in stress and anxiety, together with an enhanced feeling of overall peacefulness. Wade works with companies who offer meditation classes for employees. Forbes even published an article called “How to Meditate Like a Billionaire.” Meditation trains the brain and the body to quiet down. A podcast or video series like Wade’s can be a helpful guide for those who are new to meditation.  

Spread the word.

Bill’s conversation with Wade inspired the Akoio team to be more attuned to what inner peace sounds like. We are inspired to be more intentional about the noises we hear and those which we choose to listen to. We’d love to read your hearing story on our community page. Your experience with hearing loss can be a gift to someone struggling to find inner peace with their current situation and a helpful part of their journey to conquer life!

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We Value Accountability

Staff Writer · June 22, 2021 ·

Akoio Enterprises receives accreditation by the Better Business Bureau
Akoio Conquer Life logo
Better Business Bureau Accredited Business Logo

We are pleased to announce that Akoio (Akoio Enterprises, Inc.) is accredited by the Better Business Bureau (BBB). This national organization’s mission is to advance marketplace trust. The Bureau has over 100 independently incorporated local BBB organizations throughout the US and Canada. Businesses that apply for accreditation agree to comply with self-regulation standards. As a result, when a business applies for BBB accreditation, it is an outward testimony of their dedication to customer satisfaction and trust. 

BBB Standards for Trust

List of Better Business Bureau Standards of Trust

Did you know that the BBB doesn’t give all applicants accreditation? We consider it a huge honor and a testament to our dedicated business practices. The BBB evaluated Akoio in each of the following categories: Build Trust, Advertise Honestly, Tell the Truth, Be Transparent, Honor Promises, Be Responsive, Safeguard Privacy, and Embody Integrity. 

The BBB Rating System Benefits Consumers

Consumers familiar with the BBB utilize the website in many ways. First, and most commonly, the website is a research tool. A simple company search will pull up a listing and identify whether or not the business is an accredited BBB listing. Also, it shows a letter grade A-F, details reviews, and lists the number of total complaints. Moreover, the information is open to the public, with the ability to read the reviews and complaints. Akoio proudly has an A rating.

Most businesses value their rating from the BBB. This is why many consumers utilize the BBB for their unresolved complaints. Businesses don’t want their rating to fall, so they prioritize resolving these complaints. As a result, a high BBB rating indicates to a getting lasix consumer that they should be able to trust the company with their business, even if something goes wrong. After all, the common sales pitch close, “If you have any troubles, we’ll make it right”, goes further with an A rating rather than a C, D, or F. 

More Benefits Available Online

Other benefits to consumers aside from getting getting prednisone assistance with an unresolved complaint include a news feed populated with important consumer interest stories, a place to report a scam or look for scams in your area, and a BBB Auto Line that allows people to file a warranty complaint or a lemon report without the need to hire a lawyer. Additionally, local BBBs offer benefits like requesting a free guest speaker to attend a business meeting, conference event, or neurontin online classroom lecture.

Consumer Confidence is Our Goal

We hope that our BBB accreditation gives you more confidence in Akoio! Our team takes pride in offering superior customer service, innovative product solutions, and high accessibility standards. The Better Business Bureau accreditation affirms our efforts to provide the best user experience that a company can offer. Plus, it reinforces our commitment to Conquer Life™.

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Hearing Loss — A Worthy Conversation

Staff Writer · March 10, 2021 ·

conversation: a talk, especially an informal one, between two or more people, in which news and ideas are exchanged

A Guided Conversation about Hearing Loss

Most of us know how to hold a conversation, but we might be apprehensive about a sensitive subject matter like hearing loss. This is why our founder, Bill Schiffmiller, who has profound hearing loss, created “How to Talk About Hearing Loss” hearing guides. In fact, his passion inspired four of them, plus a helpful audiologist guide. 

Five How to Talk About Hearing Loss Guides

The hearing guides premiered last year, and we’ve revised them for 2021. There is new information in each guide that addresses the COVID-19 pandemic and how it impacts those with hearing loss. From talking points and conversation starters to technical questions and tips, each guide is designed to help you feel comfortable talking about hearing loss.

All the guides together, create a series. The series addresses talking to a parent, teen, or family member about hearing loss. Also, there is a guide that addresses best practices when talking to someone with hearing loss. Moreover, our guide, “Questions You Should Ask Your Audiologist”, prepares an individual or caregiver for their next audiologist appointment. Whether for an initial appointment or a clinical follow-up, asking the right questions builds confidence for one to hear well and be well.

How to talk to your parent about hearing loss 2021 hearing guide

Age-Related Hearing Loss

Did you know that age-related hearing loss (or presbycusis) is a common problem as one enters their golden years? One in three adults over age 65 has hearing loss. Because it is gradual, some people don’t realize it is happening or they grow accustomed to it. A spouse or child could be the first to notice, but might not know how to start the conversation. That’s why we created “How to Talk to Your Parent about Hearing Loss”. 

Aging parents often associate hearing loss with a loss of independence and they are understandably reluctant to acknowledge it. Also, a parent might worry about the expense of getting and maintaining a hearing aid. Depending on the health insurance coverage, there could be out of pocket costs that are not always affordable on a fixed income. Working through the process together is an opportunity to connect and better understand the next chapter in both of your lives.

How to talk to your teen about hearing loss 2021

Congenital Hearing Loss

Hearing loss isn’t always gradual. Thousands of children are born each year with congenital hearing loss. Our hope is that our guide “How to Talk to Your Teen about Hearing Loss” allows you to revisit the conversation of hearing loss with several new strategies that may get your teen talking!  

They are growing up in an ever changing world, and hearing loss aside, their lives are complex. Maybe they would enjoy learning about role models, like actors, musicians, and athletes who also have hearing loss. Or maybe they have a desire to help someone younger with similar needs.  As a parent, we want to affirm our children and most importantly, let them know how much they are loved! 

How to talk to your family about your hearing loss guide

Your Hearing Loss

But what if the person with hearing loss is YOU? The guide, “How to Talk to Your Family about Your Hearing Loss” provides a starting point and gives suggestions on how to communicate with those you love about what you are experiencing. Remember, taking action is key. Also, establishing and fostering a relationship with a trusted audiologist is critical to hearing wellness! 

The more you know, the more comfortable you’ll feel. Admitting hearing loss isn’t easy, but the silver lining is improved communication and stronger relationships with your family.

How to talk to someone with hearing loss 2021

How to Speak So You Are Heard

Lastly, “How to Talk to Someone With Hearing Loss” explores best practices for communicating with someone who has hearing loss. Millions of people live with hearing loss. The National Institutes of Health (NIH) estimate nearly 30 million Americans could benefit from using a hearing aid. But, according to the World Health Organization (WHO), more than 80% of them do not use one. 

Acknowledging these statistics, Akoio developed this guide in hopes that it will educate the public on the importance of tone, active listening, and the overall conversation setting. These minor adjustments can make a BIG difference when communicating. Many of these practices will improve communication with everyone—whether they have hearing loss or not.

Better Communication is Your Guide to Hearing Wellness

Living better with hearing loss is a journey. Admitting hearing loss isn’t easy, but the reward is great. Better communication and stronger relationships with friends, family, co-workers, and neighbors is worth it! 

African-American mature female hand touching chest in a group of six holding an engaging conversation.

At Akoio we want YOU to Conquer Life! Follow us on Facebook and we urge you to join our FREE online community. Please share your member story with us! You will help others going through a similar situation and surprisingly, you might enjoy the process.

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Hearing Aid and Cochlear Implant Battery Subscription Service Expands to Help Meet Today’s Challenges

Staff Writer · February 26, 2021 ·

“Helping one person might not change the whole world, but it could change the world for one person!” This anonymous quote gets at the heart of Akoio’s mission to improve products and services for people who use hearing aids and cochlear implants; ultimately helping them overcome the frustrations and challenges commonly associated with hearing loss. 

Routine office visits seem like a thing of the past

Doctor showing hearing aid to her patient in the doctor's office

Did you know that when you purchase or receive a hearing aid, many audiologist offices and hearing and speech centers provide batteries for a specified period of time? Having an agreement like this traditionally requires routine clinic visits to check the health of your hearing device(s), in order to receive your batteries regularly. But in a world coping with a pandemic, in-person office visits are not always possible. 

Paying for convenience adds up

Because of this, some hearing aid users are postponing their appointments and buying batteries at drugstores. Therefore, spending more to travel less. Often times spending up to $12 a pack!

Hearing aid and cochlear implant batteries by mail

COVID-19 has caused many offices and clinics to operate with limited hours, or provide telehealth only. With limited time and staffing, they can’t afford to waste time and money fulfilling hearing aid battery orders.

HSDC Clinic website page with older man wearing glasses and a winter hat

With the Akoio battery subscription service, HSDC outsources fulfillment to assure the best service possible

Washington State based, Hearing, Speech & Deaf Center of Seattle (HSDC), expressed interest in Akoio’s new, consumer-focused, hearing aid battery subscription service. They asked if we could fulfill and distribute hearing aid batteries to their clients. Our answer? Of course! Our collaboration with HSDC ensures that their clients never run out of reliable, essential power for their hearing aids and other hearing devices. Plus, HSDC clients can elect to join Akoio’s free online community, with access to downloadable “how-to” talk about hearing loss guides, an audiology directory, hearing stories, blogs and more.

Female receiving two padded envelopes in the mail

HSDC and Akoio worked together to notify patients, arrange shipments, and provide a hearing aid battery subscription to some 400 hearing aid users! At Akoio, we couldn’t be happier about our role in helping hearing aid users stay healthy at home. Above all, we’re grateful that HSDC can focus more time providing care and advocating for individuals and families affected by hearing or speech differences. They no longer have the worry of fulfilling hearing aid battery orders.

Save time and money with a hearing aid battery subscription

Akoio white padded envelope with two packs of hearing aids rotated

We are honored to partner with HSDC and excited for this program’s success. If you find yourself running out of power on a regular basis — or paying higher prices for your batteries at the store — we encourage you to consider our subscription service. Our retail price is $6 per pack of 10, 13, 312, and 675 sized batteries. Each 90 day subscription includes a minimum of 2 packs of power one batteries and shipping is always free! Also, we are happy to customize a subscription order to meet your needs. Please reach out to us with any questions. 

Please follow us on Facebook and take a moment to join our free online community. Let us help you conquer life! 

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Can a hearing aid battery subscription change the world?

Staff Writer · November 2, 2020 ·

More than a hearing aid battery subscription

Akoio launched its hearing aid battery subscription service this month. The service assures hearing aid users never run out of power. It also saves time, effort, and money. Subscribers receive regular hearing aid battery shipments every two months at a discount of 10% — and get free shipping every time. That means no running out or having to make an emergency trip just for batteries. And that’s a game changer for hearing aid users, especially in the days of pandemic shopping.

Bill Schiffmiller

But Akoio founder Bill Schiffmiller hopes to do more than that. He intends to change the world for people affected by hearing loss. “As someone with hearing loss,” he says, “I know the challenges, stigmas, expenses, and pains many people with hearing loss endure. I also know that when a person’s hearing is properly supported, it can enable them to enjoy and engage in life, live healthier, and accomplish the things they want to do.”

Everything about the Akoio approach reflects Bill’s vision. But of course, it all starts with the battery.

A battery that’s not only reliable, but also accessible and sustainable

power one hearing aid batteries size 13 (orange) single battery closeup

Akoio offers batteries from power one. Power one leads the industry as a top-quality, environmentally conscious, and user-friendly battery with long battery life. Power one batteries are manufactured in Germany at the world’s largest hearing aid battery production facility. During production, each cell must pass several quality assurance tests. The power one production facility holds multiple international certifications including Quality Management, Environmental Management, and Energy Management.

Each battery features a stainless steel encasement with patented sealing technology. The result is stable power in a battery that  resists corrosion, yet guarantees not to dry out the battery or drain it prematurely. Power one batteries also feature a unique Energy Retention System to ensure batteries work safely and reliably even after long periods of storage. Power one is a global leader in quality and battery performance. 

The tabs on power one batteries are elongated to make the battery easier to hold and to make the tab easier to grasp for peeling it off the battery. After peeling the tab, power one batteries require only about 10 seconds to be activated.

Environmentally friendly, power one batteries don’t contain toxic compounds (no mercury) and are not flammable. Packaging materials use PET, a type of plastic that is easily recyclable, and cardboard certified by the Forest Stewardship Council, or FSC. FSC certification means the cardboard comes from responsibly managed forests that provide environmental, social and economic benefits. 

Akoio encourages recycling, too. Subscribers can toss their used batteries into recycling containers found at recycling centers, retail stores, and audiologist offices (see Call2Recycle.com for more information). And subscribers can always send them back to Akoio for proper handling and recycling.

Beyond the battery

Akoio's "How To" Talk About Hearing Loss Guides

But the battery is just the beginning. Akoio subscribers enjoy a host of additional benefits, including “How to talk about hearing loss” guides, an audiologist finder, and a database of “hearing stories” submitted by Akoio members. The growing community welcomes anyone affected by hearing loss. Thus, it includes those with hearing loss and those who help them. (For example, if you’re wondering how to start a conversation with your parent about their hearing loss, start here.)

And, you don’t have to purchase a battery subscription to become a member. Anyone can register for free and access these member benefits just by signing up. That’s especially good news for those “helpers” who may not need a battery subscription, but still want to find good information and positive connections with others affected by hearing loss. And, of course, “helpers” can buy a subscription for the person they help, and get peace of mind knowing that batteries are taken care of, even if they live far away. 

A hearing aid battery subscription with a worldwide impact

When someone purchases power one hearing aid batteries from Akoio, a portion of the sale goes to the Akoio Foundation. The foundation is a 501(c)(3) charitable organization that supports hearing loss communities across the world. For example, the foundation provides hearing aids, aftercare, and other social goods to communities in the Philippines. During the recent pandemic, the foundation has provided clear-windowed masks to healthcare, audiology, and other workers.

Young African American woman meditating with legs crossed and hands at her side pinching her fingers together

Akoio thinks differently about hearing loss and hearing wellness. Its subscription model transforms an everyday need — buying hearing aid batteries — into an opportunity to help everyone affected by hearing loss.

So, can a hearing aid battery subscription really change the world? Of course it can. And you can help. Subscribe here.

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