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We Value Accountability

June 22, 2021 by Leah Pruitt

Smiling female with dark brown hair opening white envelope containing hearing aid batteries.
Akoio Enterprises receives accreditation by the Better Business Bureau
Akoio Conquer Life logo
Better Business Bureau Accredited Business Logo

We are pleased to announce that Akoio (Akoio Enterprises, Inc.) is accredited by the Better Business Bureau (BBB). This national organization’s mission is to advance marketplace trust. The Bureau has over 100 independently incorporated local BBB organizations throughout the US and Canada. Businesses that apply for accreditation agree to comply with self-regulation standards. As a result, when a business applies for BBB accreditation, it is an outward testimony of their dedication to customer satisfaction and trust. 

BBB Standards for Trust

List of Better Business Bureau Standards of Trust

Did you know that the BBB doesn’t give all applicants accreditation? We consider it a huge honor and a testament to our dedicated business practices. The BBB evaluated Akoio in each of the following categories: Build Trust, Advertise Honestly, Tell the Truth, Be Transparent, Honor Promises, Be Responsive, Safeguard Privacy, and Embody Integrity. 

The BBB Rating System Benefits Consumers

Consumers familiar with the BBB utilize the website in many ways. First, and most commonly, the website is a research tool. A simple company search will pull up a listing and identify whether or not the business is an accredited BBB listing. Also, it shows a letter grade A-F, details reviews, and lists the number of total complaints. Moreover, the information is open to the public, with the ability to read the reviews and complaints. Akoio proudly has an A rating.

Most businesses value their rating from the BBB. This is why many consumers utilize the BBB for their unresolved complaints. Businesses don’t want their rating to fall, so they prioritize resolving these complaints. As a result, a high BBB rating indicates to a consumer that they should be able to trust the company with their business, even if something goes wrong. After all, the common sales pitch close, “If you have any troubles, we’ll make it right”, goes further with an A rating rather than a C, D, or F. 

More Benefits Available Online

Other benefits to consumers aside from getting assistance with an unresolved complaint include a news feed populated with important consumer interest stories, a place to report a scam or look for scams in your area, and a BBB Auto Line that allows people to file a warranty complaint or a lemon report without the need to hire a lawyer. Additionally, local BBBs offer benefits like requesting a free guest speaker to attend a business meeting, conference event, or classroom lecture.

Consumer Confidence is Our Goal

We hope that our BBB accreditation gives you more confidence in Akoio! Our team takes pride in offering superior customer service, innovative product solutions, and high accessibility standards. The Better Business Bureau accreditation affirms our efforts to provide the best user experience that a company can offer. Plus, it reinforces our commitment to Conquer Life™.

Akoio™ is dedicated to helping everyone improve health and wellness through better hearing health and personal soundscape management. Founded and led by life-long hearing aid user and accessibility advocate, Bill Schiffmiller, Akoio is a certified Disability-Owned Business Enterprise (DOBE). We want to help you Conquer Life.™ © 2021 Akoio Enterprises, Inc.

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Akoio Retail, Inc.
PO Box 231317
New York, NY 10023-9998
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